top of page

MY CART

FAQ

  • How does your pre-order program work?
    Our pre-order program requires you to enter your payment information at the time of placing your order. You will be charged upfront, and items will ship automatically once they arrive. If your order contains multiple pre-ordered items or a mix of in-stock and pre-order items, your order will ship when all items are in stock. Manufacturer-provided ETAs are included in all descriptions but are subject to change. We appreciate your patience and understanding.
  • Didn't you used to offer no-cost pre-orders?
    Yes, we used to offer no-cost pre-orders, but it is no longer economically feasible for our small, family business. Existing pre-orders using our old system will still be honored, and you will be notified when they arrive. Future pre-orders will require payment information and a processed payment at the time of order. Items will ship automatically once they arrive. If your order contains multiple pre-ordered items or a mix of in-stock and pre-order items, your order will ship when all items are in stock. Manufacturer-provided ETAs are included in all descriptions but are subject to change. We appreciate your understanding and are here to answer any questions.
  • Do you offer regular Hot Wheels as well?
    Yes, we offer regular Hot Wheels. If you are looking for specific castings, please contact us directly, and we will check our inventory. Due to the number of shows we attend, our mainline inventory changes frequently, so this approach ensures we can provide the most accurate information.
  • Can I buy cases and do you offer volume discounts?
    Yes, we do offer volume discounts for master cases. Please contact us directly as soon as products are announced to ensure an order is placed on your behalf.
  • White Facebook Icon
  • White Instagram Icon
  • White YouTube Icon

SUBSCRIBE FOR UPDATES

Thanks for submitting!

©2023 by Diecast on Demand. Proudly created with Wix.com

bottom of page